Delivery Policy
We aim to Process orders 95% on same day.
The cutoff time is 2 pm (Monday to Friday).
If you place your order after 2 pm, it will be dispatched on the next WORKING day.
Next day delivery is available to mainland UK only. Irrespective of the service type please be aware the carrier will operate up to 5:30pm. The carrier is selected by us to operate the best possible service however, we cannot guarantee specific time slots as these may be affected by circumstances outside of our control. For this reason, we are unable to accept responsibility for lost working time / any costs incurred by yourselves, we recommend goods are ordered well in advance of any project start dates.
If your delivery fails to be made on two-three attempts, your order will be returned to us and if you wish us to redeliver the order you will incur the cost of the delivery charge of £4.99+VAT , if it was Free delivery or the original delivery charges you have paid for your order.
Click and Collect Services
Simply place an order online and pick up your order at a time that suits you from our Warehouse at G26 Welkin Mill, Stockport, SK6 2BH, United Kingdom.
Collection Time: Monday to Friday between 9:00 am and 3:00 pm. Please inform us of your collection time beforehand at sales@newpackaging.co.uk or 0161 517 0070
Evri Delivery Services
Free Standard Delivery for order above £50 (* UK MAINLAND ONLY)
- Express Delivery (48Hrs from dispatch) – from £3.99
- Northern Ireland (4-5 working day delivery) – from £3.99 and (2-3 working day delivery) – from £5.99
- Scottish Highland, Scottish Island (2-3 working day delivery) – from £7.99
DPD Delivery Services
- Next Working Day Delivery (Monday – Friday Delivery) – from £7.99
- Next Working Day Delivery Before 1PM (Monday – Friday Delivery) – from £11.99
PS: If you are not satisfied with Evri delivery services, then please select one of DPD delivery services, to avoid disappointment.
Need help?
Contact us at sales@newpackaging.co.uk for questions related to refunds and retur